SMS:
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Email1: follow-up
Subject1:
%FIRSTNAME% – Time to Schedule Follow-up appointment
The sooner you reply, the sooner we can see you.
Subject2:
Dear %FIRSTNAME%,
You are due for a follow-up appointment.
Virtual video appointments and in-person appointments are available.
Please call us at 1-646-663-5522 or reply to this email with your availability to book your appointment.
You may also re-schedule an appointment online. Please note that appointments for procedures and surgeries cannot be scheduled online.
Our office hours are every Tuesday and Thursday between 10 am to 6 pm and on alternate Saturdays between 10 to 5 pm.
For the convenience of our patients, we also have a patient portal option which you can use to schedule or reschedule your appointments.
So, please contact us at your earliest convenience and we will be more than happy to help you.
If you do not have health insurance, we offer affordable prices and financing options for self-paying patients.
We see patients who are uninsured and pay out-of-pocket as well as patients who have health insurance. For patients without insurance or those paying out-of-pocket, we offer affordable prices and payment options.
If you need help with paying for medical expenses or deductible payments, you may be eligible for 0% APR credit for medical and non-medical expenses. Click to Check Eligibility. Fees are eligible for HSA (Health saving accounts).
Payment can be made by cash, PayPal, CareCredit, or all major credit cards or debit cards. No checks are accepted.
We offer free insurance verification. We can check your coverage and estimate costs before your visit. Please reply to us with the following information:
- Your MEMBER ID number
- Your Full name
- Your Date of Birth.
Scheduling evaluation is easy – just call or text us: 1-646-663-5522
You can also reply to this email, and we would be happy to schedule an appointment for you.
Please feel free to book time for a consultation at your convenience: Scheduling online is easy.
Once again, we thank you for your interest and hope to hear from you soon.
Sincerely,
Ana
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Email2: follow-up
Subject1:
%FIRSTNAME% – Did I miss your call to schedule a follow-up appointment?
This is Ana from New York Urology Specialists about your appointment.
Subject2:
Dear %FIRSTNAME%,
You are due for a follow-up appointment with New York Urology Specialists. We tried contacting you to schedule your appointment but did not hear back from you. I just wanted to clarify what days and times are convenient for you to schedule your appointment?
Would you like to:
- Get your questions answered prior to rescheduling your appointment at New York Urology Specialists?
- Re-schedule an appointment with Dr. Alex Shteynshlyuger
- Just explore some general options and not sure if you’re ready to schedule an appointment?
Virtual video appointments and in-person appointments are available.
Scheduling is easy – just call or text us: 1-646-663-5522
You can also reply to this email, and we would be happy to schedule an appointment for you.
Please feel free to book time for a consultation at your convenience: Scheduling online is easy.
Once again, we thank you for your interest and hope to hear from you soon.
Sincerely,
Ana
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Email3: follow-up
Subject1:
Need a Response from you – schedule follow-up appointment – New York Urology Specialists.
This is Ana from New York Urology Specialists about your appointment.
Subject2:
Dear %FIRSTNAME%,
I just wanted to quickly follow up in case my last message was buried. I tried to help you schedule a follow-up appointment for which you are overdue.
Virtual video appointments and in-person appointments are available.
I understand that you may be busy, but I want to make sure that the health concerns that brought you to schedule an appointment are addressed promptly without delay. It is always easier and advantageous to address a health problem sooner rather than later.
Feel free to contact me with any questions you might have about or any other services that we offer at New York Urology Specialists. I’m here to serve as a resource to you, so please let me know how I can help and if you want to schedule an appointment.
Just FYI – there are many reasons why men and women of all ages come to New York Urology Specialists. All your health concerns are always kept confidential.
If a financial concern prevents you from rescheduling the appointment, please let us know. If you do not have health insurance or have high deductibles, we offer affordable prices and financing options for self-paying patients.
If you need help with paying for medical expenses or deductible payments, you may be eligible for 0% APR credit for medical and non-medical expenses. Click to Check Eligibility. Fees are eligible for HSA (Health saving accounts).
Payment can be made by cash, PayPal, CareCredit, or all major credit cards or debit cards. No checks are accepted.
I would be happy to help you reschedule the appointment by email, text, or phone call. You can also re-schedule your appointment online.
Scheduling is easy – just call or text us: 1-646-663-5522
You can also reply to this email, and we would be happy to schedule an appointment for you.
Please feel free to book time for a consultation at your convenience: Scheduling online is easy.
Once again, we thank you for your interest and hope to hear from you soon.
Sincerely,
Ana
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Email4: follow-up
Subject1:
%FIRSTNAME% – Final Notice. Last chance to book a follow-up visit.
This is Ana from New York Urology Specialists about your appointment.
Subject2:
Dear %FIRSTNAME%,
This is Ana from New York Urology Specialists.
I’ve tried to reach you a few times to schedule your follow-up appointment, but haven’t heard back which tells me one of three things:
- You’re all set with no need for our help from a top urologist and I should stop bothering you.
- You got better and no longer need urological treatment
- You’re still interested but haven’t had the time to get back to meet yet.
- You’ve fallen and can’t get up and in that case let me know and I’ll call someone to help you ….
Please let me know which one as I’m starting to worry! Call me to schedule an appointment soon or schedule online
Virtual video appointments and in-person appointments are available.
Scheduling is easy – just call or text us: 1-646-663-5522
You can also reply to this email, and we would be happy to schedule an appointment for you.
Please feel free to book time for a consultation at your convenience: Scheduling online is easy.
Once again, we thank you for your interest and hope to hear from you soon.
Sincerely,
Ana
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Email5: follow-up
Subject1:
Still waiting for your response. We are ready to help.
Get treatment. Get better.
Subject2:
Dear %FIRSTNAME%,
This is Ana from New York Urology Specialists.
You are past-due for your follow-up appointment.
We want to make sure that you are doing well and getting the necessary care in a timely manner. As you understand we cannot help you get better without seeing and treating you.
Call me to schedule an appointment now or schedule online
Virtual video appointments and in-person appointments are available.
Scheduling is easy – just call or text us: 1-646-663-5522
You can also reply to this email, and we would be happy to schedule an appointment for you.
Please feel free to book time for a consultation at your convenience: Scheduling online is easy.
Once again, we thank you for your interest and hope to hear from you soon.
Sincerely,
Ana
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Email1: follow-up
Subject1:
Subject2:
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